Congratulations on taking the first step to ensuring your satisfaction when choosing a Carpet Cleaning Professional!
More times than not, somebody looking for a company to professionally clean their carpets will make these 6 small, but devastating mistakes. If you want to avoid making any mistakes in your choice of carpet cleaning companies…please use this report as a reference guide.
MISTAKE #1: Choosing a Carpet Cleaner Based on Low Price
With all of the Wal-Marts, K-Marts and Costco’s around, many of us are naturally attracted to low price. The low price technique to draw in customers is great for product sales but not services for your home. When is the last time that you had extraordinary service from a Retail Savings outlet?
Many times, carpet cleaning companies will attract you with a low price only for you to be disappointed and trapped when you find that the price coming into your home of $29.95 for 3 rooms actually winds up becoming $200 or more if you want your carpets cleaned the correct way!
For a real life example of this mistake, please visit: www.carpet1st.com/savingyoumony.php
MISTAKE #2: Choosing a Cleaner that IS NOT CERTIFIED Through
the IICRC (Institute of Inspection, Cleaning and Restoration
Certification)
Unfortunately, Carpet Cleaning is a non-regulated industry. You may ask, “How does this affect me?” Well the answer is….in every way! You obviously are looking for a professional cleaning company, therefore, you want to be sure that it is a professional that enters your front door.
If you where looking for a lawyer, would you choose me to defend or handle your suite?...Of course not!...I am not certified to be a lawyer, but you would hire me to clean your carpets because we are certified through the IICRC to do so.
By ensuring that the technician that walks through your door is certified, you can be rest assured that:
• The technician has been properly trained in how to clean your carpet the correct way
• The technician knows the difference between the various carpet fibers (there is a difference to how each carpet fiber needs to be cleaned!)
• The company takes extra care in cleaning your carpets by being certified in a non-regulated industry.
MISTAKE #3: Choosing a Cleaner That Subcontracts Their Work Out to Others.
For those of you who have experienced the “quality” of a subcontracted carpet cleaner…you know why this is a mistake. The fact is that there are a lot of cleaning companies out there that get your information, book the appointment, and then pay somebody between 20% and 50% to complete the work…sometimes out of the back of their car!
Many times, these subcontractors are not even covered by the minimum amount of liability insurance of $300,000!
I am not saying that you can not get good work out of somebody that has subcontracted work, but it sure does make all of the other mistakes explained here more likely to occur at the same time.
MISTAKE #4: Choosing a Cleaner that is NOT LISTED with the BBB
This mistake leads back to a previous statement…carpet cleaning is currently a non-regulated industry! This means that anybody can say that they are a carpet cleaning professional.
Although many consider this as a self-explanatory step, many do not take their own advise! Be sure to check the BBB before doing business. If a cleaning company is not listed, be sure that you are checking within the area that the company is located in on the BBB website. If the company is still not listed…proceed at your own risk!
MISTAKE #5: Choosing a Cleaner that ONLY USES PORTABLE Cleaning Equipment
Portable cleaning equipment definitely has its place, in high rise apartment/condo buildings and areas that are farther than 200’ from the closest parking space, and for use in rotary shampooing processes.
Why is this?...Because if you are choosing to have your carpets professionally cleaned, the company should offer Truck Mounted Equipment!
Why is Truck Mounted equipment so important if you are looking to get your carpets cleaned? One word….POWER!
• Power in heating the water to over 212 degrees for true steam cleaning and not just hot water cleaning where the water is only as hot as your water heater will make it.
• Power in the vacuum. Vacuum units in Truck Mounted equipment are 10 times or more powerful than that of a portable unit. This will determine whether your carpeting will be dry within 6 to 8 hours or within 24 to 48 hours!
• Power in the PSI (Pressure Per Square Inch) of solution. This is important because different carpet fibers require differing PSI to be cleaned correctly! This also refers back to being certified through the IICRC as the carpet technician will know this fact if they are certified.
MISTAKE #6: Choosing a Cleaner that DOES NOT Offer a Money-Back Guarantee
If the company that you hire to clean your carpets does not offer a money back guarantee…you have to wonder, WHY?
If the company is so certain that they will perform an excellent job, why wouldn’t they guarantee it? The fact is that a money back guarantee will absolutely ensure that you receive the services that were explained to you.
Sure, if you are unsatisfied with a company’s workmanship, they deserve the chance to come back out and rectify the situation; however, what if you are still not satisfied? Are you out of luck?...or…Do they guarantee the work?
By: Kris Sokalski - Owner of Carpet 1st, LLC located in Maryland.
Visit us at http://www.carpet1st.com
For only the best Maryland Carpet and Upholstery Cleaning ...Call On Us!
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